JD Solomon, President, JD Solomon Inc
The Communicating with FINESSE fishbone diagram will be used as the outline for this 30-minute session. The seven bones of the fishbone diagram are Frame, illustrate, Noise, Empathy, Structure, Synergy, and Ethics. The session is important because it covers a topic that receives little formal attention in lubrication and reliability training yet is extremely important in yielding performance results. It applies to the full range of conference attendees.